Support — GAM & Google Workspace Companion

Contact

Email: stormer72@icloud.com

Include your macOS version, App version (Help → About), GAM version (gam version), and a description of the issue. Do not send service account JSON or license keys in public forums.

Before you write

  1. Complete the setup checklist on the admin portal.
  2. Confirm GAM works in Terminal for the same command.
  3. Check Configuration → diagnostics in the App.
  4. Review GitHub issues (source repo).

Common topics

License activationUpgrade screen in app; machine-bound keys; Marketplace uses Google sign-in
Google Sheets exportConfiguration → Google Sheets; service account + shared folder
Workflow errorsEnsure backend running; check workflow logs in output folder
GAMADV-XTD3Required for some shared drive file-level audits
UpdatesLatest DMG or in-app update when enabled

Google Workspace Marketplace reviewers

See our Marketplace submission package in the source repository for test-domain steps, OAuth client type (Desktop + gam7admin://), and GAM prerequisites.